Categorize potential technology initiatives by whether your company must have, should have, could have, or won't have them to achieve your overarching business goals.
Must Have |
Should Have |
Could Have |
Won't Have |
|---|---|---|---|
| Moving from spreadsheets to a database, to allow multiple departments to use the same data. | No-code app for inventory management, to reduce costs and prevent overstocking. | Lead scoring of potential sales, to prioritize high-value customers. | Chatbot for customer service, because our customers indicate they prefer speaking to real people. |